Accounts Receivable Representative

An AR/NRS individual’s main objective is to review and evaluate issues/concerns within the organization. The position ensures either internal and/ or external individuals’ accounts are accurate (customers, retailers, and distributors). Follow up on disputes chargeback and billing situations.

Responsibilities and Duties

• • Handle AR and Billing Inquiries, disputes, chargeback processes, etc.

  • Follow up on internal problems

  • Provide customer service through email and calls to Retailers, Distributors, and Consumers/Customers

  • Approve Sales Orders

  • Work on payment applications and collections

  • Follow standard processes and procedures.

  • Ability to create strong connections and relations with their retailers and distributors 

  • Coordinate chargebacks, refunds & account reconciliations.

  • Ability to keep internal reports up to date (if needed)

Qualifications

• • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

  • Experience in accounts receivable or collections.

  • Familiarity with LendSaaS or similar financial systems.

  • Strong analytical skills for monitoring account activity.

  • Excellent communication skills to interact with customers and resolve issues.

  • Attention to detail and commitment to data security.

  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

We Offer

• A great and positive workplace

• Parking Subsidy

• Life and Medical Insurance

• Benefits and Discounts

• Growth opportunities

• All law benefits(Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)

• Hybrid Position