Ad Operations Specialist

The Ad Operations Specialist is responsible for the day-to-day execution of programmatic advertising operations across the company's digital advertising ecosystem, including Display, Online Video (OLV), Connected TV (CTV), and CTV Out-of-Home (CTV OOH). This role focuses on implementing and maintaining programmatic supply and demand integrations, executing technical configurations, managing inventory, and supporting the ongoing operation of the company's advertising technology platforms.

The Ad Operations Specialist serves as the primary execution resource for operational requests, working from Monday.com tickets and collaborating with Revenue Operations, Technical Operations, Engineering, and Account Management to ensure timely, accurate implementation and optimal platform performance.

Responsibilities and Duties

Operational Execution & Ticket Management

• Execute daily operational requests assigned through Monday.com

• Complete tasks accurately and within established service level expectations

• Prioritize assignments in coordination with the Manager, Ad Operations

• Document completed work and implementation details

• Escalate technical issues and blockers when appropriate

Programmatic Operations

• Execute programmatic supply and demand implementations across Display, OLV, CTV, and CTV OOH inventory

• Configure and maintain publisher inventory, demand sources, and monetization settings

• Support new partner onboarding and platform configurations

• Assist with optimization initiatives under the direction of the Manager, Ad Operations

Platform Administration

Support the administration and daily operation of advertising technology platforms, including:

• SpringServe

• Publica

• Xandr

• Indicue

• Elemental

• Additional ad serving, SSP, and monetization platforms as required

Responsibilities include:

• Platform configuration

• Inventory management

• Placement creation and maintenance

• User support

• Basic platform troubleshooting

• Configuration updates

Technical Integrations

Execute and support implementation of:

• VAST tag creation and validation

• Ad tag creation and troubleshooting

• Placement ID creation and management

• Prebid adapter integrations

• OpenRTB (oRTB) integrations

• SSP and DSP onboarding

• Header bidding implementations

• Supply source integrations

• Demand partner integrations

• API and endpoint testing in coordination with Technical Operations

Revenue Operations Support

• Monitor programmatic delivery and platform health

• Identify supply and demand issues affecting monetization

• Review fill rates, win rates, and delivery metrics

• Assist with supply path optimization efforts

• Support partner onboarding, testing, and troubleshooting

• Perform routine operational audits to ensure proper platform configuration

Quality Assurance & Troubleshooting

• Perform QA testing for new integrations and platform changes

• Validate tags, placements, and inventory configurations

• Troubleshoot delivery, targeting, and integration issues

• Investigate discrepancies between platforms and reporting systems

• Assist in resolving billing and reporting discrepancies

• Verify implementation accuracy prior to deployment

Reporting & Documentation

• Maintain operational documentation and implementation records

• Update internal knowledge base and technical procedures

• Track completed tickets and implementation status

• Document recurring issues and recommend process improvements

• Provide status updates to the Manager, Ad Operations

Qualifications

• • 2–4+ years of experience in digital advertising, programmatic advertising, or ad operations

  • Working knowledge of digital advertising operations and programmatic advertising

  • Understanding of Display, OLV, CTV, and CTV OOH ecosystems

  • Experience working with ad servers, SSPs, DSPs, or monetization platforms

  • Working knowledge of:

    1. VAST

    2. OpenRTB

    3. Header bidding

    4. Prebid

    5. SSP/DSP integrations

    6. Programmatic advertising workflows

  • Strong troubleshooting and analytical skills

  • Excellent organizational and time management abilities

  • Strong attention to detail and execution quality

  • Ability to manage multiple operational requests in a fast-paced environment

We Offer

• A great and positive workplace

• Parking Subsidy

• Life and Medical Insurance

• Benefits and Discounts

• Growth opportunities

• All law benefits(Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)